Dispatch needs to have an idea behind their "strategy." What do they want to accomplish? Are their current actions going to work toward accomplishing those goals?

Instead, it seems as if dispatch is merely concerned with solving the problems of the day while ignoring underlying patterns of logistical inefficiency. That's a shame. By taking a step back from the day to day, a curious dispatch sup might quickly identify a number of areas where substantial improvement could be made to the overall plan.

Essentially all drivers experience situations each day that defy all things logistical. Without the information to know why such changes might have been made and furthermore without the autonomy to make any changes of their own, the driver becomes a demoralized individual who recognizes the ignorance of management yet has no ability to communicate to them what might be an intelligible and creative idea.

This has a negative impact on driver morale and even lends to a feeling of learned helplessness among them. The drivers don't understand errors in the dispatch so much as they are victimized by such errors. That's a strong word, but it illustrates how an arbitrary decision by a dispatch sup can drastically effect the day of a driver both logistically and even emotionally if the solution say, is responsible for a driver not making it home in time to see his children.

Drivers need to do a better job of communicating clearly to management what they identify as legitimate problems in their delivery solutions. Managers need to do a better job of facilitating these types of constructive criticisms and then listening and acting upon them. Finally, both drivers and managers need to find a way to work as colleagues rather than combatants in solving these issues.
 

scooby0048

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Our building looks like a centipede with all the rollers coming out of it right now. This is a small center that was "updated" 3 years ago.
Our main building had a doghouse put in permanently. Now our doghouse has a doghouse. Some seasonal backed into it too hard and knocked it off it's blocks so now it has to be jacked up again and wooden blocks replaced.
 

UpstateNYUPSer(Ret)

Well-Known Member
[SERIOUS QUESTION] what is something that could be done in your hub to make UPS function more logically and efficiently?

Put me in charge?

Actually, our center functions rather smoothly, as long as the volume gets here in time. We rolled a trailer on Wednesday but processed it and all of the other incoming volume yesterday. We did have a very late plane that we are not going to process until this morning but other than that we are clean and will not be working this Saturday.

We have a couple of newbies who are struggling and a couple of drivers who did hit their 14 which resulted in just about every driver being sent back out to help but I came back to the building at around 6 last night, asked if we were all set and was told to have a good night.

Weather has not been a factor thus far and does not appear that it will be a factor for the bulk of next week.
 

Wally

BrownCafe Innovator & King of Puns
Have cut offs. So much volume per day, that's it. Tie up shippers with year round contracts. They are buying futures in shipping.
 

Future

Victory Ride
Dispatch needs to have an idea behind their "strategy." What do they want to accomplish? Are their current actions going to work toward accomplishing those goals?

Instead, it seems as if dispatch is merely concerned with solving the problems of the day while ignoring underlying patterns of logistical inefficiency. That's a shame. By taking a step back from the day to day, a curious dispatch sup might quickly identify a number of areas where substantial improvement could be made to the overall plan.

Essentially all drivers experience situations each day that defy all things logistical. Without the information to know why such changes might have been made and furthermore without the autonomy to make any changes of their own, the driver becomes a demoralized individual who recognizes the ignorance of management yet has no ability to communicate to them what might be an intelligible and creative idea.

This has a negative impact on driver morale and even lends to a feeling of learned helplessness among them. The drivers don't understand errors in the dispatch so much as they are victimized by such errors. That's a strong word, but it illustrates how an arbitrary decision by a dispatch sup can drastically effect the day of a driver both logistically and even emotionally if the solution say, is responsible for a driver not making it home in time to see his children.

Drivers need to do a better job of communicating clearly to management what they identify as legitimate problems in their delivery solutions. Managers need to do a better job of facilitating these types of constructive criticisms and then listening and acting upon them. Finally, both drivers and managers need to find a way to work as colleagues rather than combatants in solving these issues.
I can’t even get them 2 put my pickups in order in the board!
 
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