it was the mechanics. one time they gave me a gift because I brought in a tractor that had a broken cross-over beam under the tractor and the airlines and beam were hitting the ground. I got some rope and bunjees and tied everything up after speaking to the mechanic on the phone. he suggested that I do that and nurse the rig back to the yard and save them a road call.
I understand that you don't do repairs in the yard or if they can come out and fix something themselves but if they have to use an outside service like an independent tow company that cost the company extra money it goes against the shop as a bad thing. that's the way it is at the Reno hub.
if it makes you feel better, you are absolutely right and i am wrong. Ok, feel better? that is my last word on the subject. I don't make this
ing stuff up.