...ask him to at least give you a paper RDO printout. He can easily do that without showing up on the report. Turn ODO off, hit print, turn ODO back on. Easy peasy. You can do OK if you have a paper printout.
Hey Sober.
We know each other. And I agree with you 100% about the Nearly Complete Failure of Orion. Been on my route many years. Have great relationships with my customers: both commercial and resi. I DO NOT wish to inconvenience ANY of them with later/earlier deliveries or pickups, or missed all together: and they know that.
However, I'm NOT OK with trying to "Patch" the numerous holes that Orion pokes in our DAILY ability to provide Safe, Accurate, and Efficient Service by asking for an RDO printout of my Orion dispatch.
We are compensated fairly, but not nearly enough to try to "re-do" Orion on a daily basis.
Here is a simple, and accurate, analogy:
Your parents tell you to "stop eating your steak with your hands. Quit using your fork to try cut up the meat. Use your knife."
"Use your knife!" to cut up and eat your steak they say.
"It makes MUCH more sense, and it makes eating your steak Much easier and enjoyable."
They are correct.
But they REFUSE to give you a Knife with your streak dinner!
The Corporate decision to remove RDO (the knife), and give us only ODO (our hands or a fork) to "neatly and cleanly" carve-out our day, is Absolutely Ludacris!
It's a much larger problem than you and I can fix.
And we shouldn't.
If they want us to use RDO "when necessary" to make service, then GIVE US RDO as a tool to use when necessary.
If all they send us out with is a "Fork", don't tell me to "use my knife" when you have already taken it away from me.