It depends on the situation. People generally come to me when they've been dealing with problems for a while and haven't seen any results (our building isn't very union oriented, but I'm making progress). If management has already been made aware of the problem, and has failed to fix it, I will go straight to the hall. Other stewards will try talking it over with management, even after the member has tried, but in my experience it's a waste of time and slows down the process. No management in my building will acknowledge that they know anything, that they are responsible for anything, or that they are bound by the contract.
I'm still confused. Most procedures require a meeting of the parties to discuss and resolve within a certain time frame. Failing resolution, the grievance is then reduced to paper and presented to the
company, usually to a manager (or sup) who then forwards a copy to their Labor Manager.
How does the LM get a copy if you're turning in paper to the hall? If the hall gets the grievance and forwards it to the LM, how does the center know a grievance is filed? How can you prove the grievance was presented timely?
Our stewards are instructed to make multiple copies of grievances, distribute to the relevant parties and file at the center with a time stamp (if available) to prove timeliness.
Of course after filing, the local (BA) should get the original written grievance, hopefully with complete notes.
I'm concerned that any deviation from the contractual procedure could jeopardize the grievant's chances of success