Things you wish people knew about packages. . .
- Thread starter aspenleaf
- Start date
aspenleaf
Well-Known Member
All hail the great Sharpie! Tooner ~ have you seen the Target boxes that get used over and over - they have tons off labels on them. I do have to flip the box to find the correct label.
SmithBarney
Well-Known Member
I thought I was the only one with the 'Staples' problem. How pathetic is that--- an office supply retailer that doesn't have a scanable label!! We had a local shipper with unscanable labels that drove me nuts; I informed the CS chick, her reply was, "What do you want me to do about it?"1 So I informed her
This is as much the pickup drivers fault as it is the shippers fault...
whenever I have a shipper with bad labels(generally still printing bad on the
end of day) I let them know. Generally I'll tell them that if its not fixed
I might not be able to pick up the next day..(of course I would pick up,
but man that lights a fire under them to get it fixed)
Granted Staples might have a slightly different pickup system, the
center that gets these first should be on the phone with the shipping department at staples.. to get it fixed the next day.
diadlover
Well-Known Member
You see, I wasn't joking. I had this on my truck today. The friend word is clearly visible in the upper right corner.
aspenleaf
Well-Known Member
You see, I wasn't joking. I had this on my truck today. The friend word is clearly visible in the upper right corner.
Wow a twofer - a Fragile and a Please do not drop!
Unload here is ENCOURAGED by management NOT to use load stands and just pull down walls... (SLOWS DOWN PRODUCTION) Sometime people DO NOT know how to operate a scale and those 69 lbs (really 71 lbs)packages fall on the smaller 20 lbs packages when the wall comes down...
I don't know why anyone would throw across a 50 footer UNLESS the extendo was broke... But the ones WHO DO throw treat all pacKages the same... SOMETIMES they get lucky and it is marked FRAGILE...
diadlover
Well-Known Member
No, this isn't the law of averages as your implying. This is Diad's Law #4. You write "Fragile" on a box and it'll get "Roger Clemenized" like the one in the pic. If there is anyone outside of AZ that would like to test this theory then let me know. I'll ship a box to you on my own $ with "Fragile" written on it and we'll see what happens.
DS
Fenderbender
I dont have any pics to back it up but I`ve delivered quite a few completley totalled packages in my day.
I remember this beautiful $6000 keyboard that was wrapped
in a thin layer of bubble wrap and cardboard...heavy MF,all the knobs were falling out of the ends,I think some one rolled it end to end (probobly a female right DL?)a good 10 times
to get it in my truck.
I like to shake the boxes of shattered lights and ask,there
might be something broken in here,do you want to refuse it?
because I know I didn`t do it.
In a way its the drivers fault, in most cases.Its easier and foremost (faster) to just take the pkg and say nothing...
But I speak up now,tell them how to do it right ...if its not properly packaged it will not survive ups,drive it there yourself...or take it to a ups store.
I remember this beautiful $6000 keyboard that was wrapped
in a thin layer of bubble wrap and cardboard...heavy MF,all the knobs were falling out of the ends,I think some one rolled it end to end (probobly a female right DL?)a good 10 times
to get it in my truck.
I like to shake the boxes of shattered lights and ask,there
might be something broken in here,do you want to refuse it?
because I know I didn`t do it.
In a way its the drivers fault, in most cases.Its easier and foremost (faster) to just take the pkg and say nothing...
But I speak up now,tell them how to do it right ...if its not properly packaged it will not survive ups,drive it there yourself...or take it to a ups store.
aspenleaf
Well-Known Member
I have actually seen a box with Do not crush, break, stomp or harm in any way written on it. . .it too was ruined prior to being tossed in my cage.
gandydancer
Well-Known Member
Somebody already mentioned the paper boxes with the glued ends. Not just Staples -- Cascade, etc., etc. I understand that the production lines are set up to produce boxes suitable for palletized shipment... but you'd think volume and recipient dissatisfaction would justify a heavy-plastic shrinkwrap machine, which would work better on the paper boxes than it does for the water bottle shippers. And the shippers who ship bolts and golf balls in boxes with no inner bags. And Avon's lid-and-strap boxes, an improvement over the old fold-ups... but there are still lipstics and mascara bottes and whatnot everywhere every time a slug of Avons passed through the sort, and that's been true for 18 years that I know of. Even if the manufacturing costs are virtually zero (and I assume UPS's contract says UPS doesn't pay), there's the cost in time in dealing with the orders that arrive missing items and tracking all the damages. What are these companies thinking? What is UPS' BD thinking? Answer, of course, is that companies don't think, and the systems in place mean that no one is held responsible even if it's bad for everyone involved, except some managers whose numbers look good because they don't reflect reality.
browniehound
Well-Known Member
Sat,
Where I'm from I think the preloaders are told to look at BOTH labels. They are held accountable for misloads that are bad-paled also!
gandydancer
Well-Known Member
You must be (or ought to be!) UPS management if you think that demanding excessive vigilance of preloaders is the answer to bad UPS procedures.
I forgot to mention the small white address correction labels slapped on a package, with the original label not marked in any way to show its zipcode is known invalid.
And the Home Depot labels with two bar codes and the address and zip code in agate type squeezed into the upper right corner of the label, and trying to read it before loading in the front end of a trailer 40' from the dim orange glow of a fading lamp.
Yeah, the over-the-counter shippers are clueless and the effects of their cluelessness spectacular, but the problems that drive you crazy are the ones that cause problems every day and never get fixed.
Did I mention golf balls? I got PCM'd over some loader who was injured stepping on a golf ball, and how he shoulda looked where he was going. And I'm, like, where the
was management foresight the last two dozen times one of those boxes were punctured and we had golf balls running all over the concrete for days afterward? And I'm sure nothings been done...
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gandydancer
Well-Known Member
And the time spent dealing with consignee complaints. But I guess UPS gets paid for the redelivery too. And never has to buy paper for any of its own copy or fax machines...
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