Those customers you wanna strangle

[Billy Ray]

and instead walked across his grass..told me how I was killing the grass with every foot step,

Ask him how he mows it?

 

[FrigidFTSup]

Perhaps if you didn't replace that work with some ridiculous add/cut they would be more willing to help you out.

I'd make sure you'd have a wonderful add/cut so you wouldn't get to brag about guarantee on your check.

Getting dispatch to actually do their job and get closed businesses of the car is like pulling teeth. I get it though, they can make us look lazy to the dm and they get a higher spc.

If I saw sheets I could fix it. But when you tell me the day before you think so and so is closed, there isn't a whole lot I can do now is there?

 

[wayfair]

I'd make sure you'd have a wonderful add/cut so you wouldn't get to brag about guarantee on your check.

what are you implying?

 

[burrheadd]

I'd make sure you'd have a wonderful add/cut so you wouldn't get to brag about guarantee on your check.
And this is why it's like pulling teeth to get a list of what's closed

 

[9.5er]

The customers that see you walking up the drive and still walk away from the door really tick me off. Last week I had a lady stand at her door, watched me walk up to door in the pouring rain. Didn't even unlock the screen door til I was right there at it. Grrrrr.

 

[clean hairy]

The ones doing yard work and they want you to wait, they only have 75 feet left to edge, then they can sign.

 

[DSM515]

The customer who scribbles their name on the diad and I ask " last name please" and they respond "it's on there" so I type in "itsonthere"

 

[NonDeliverOtherMissed]

Customers that don't speak English. Well I guess that's not just customers.

 

[brown67]

Driver in our center had a company complain about delivery time. Heavy industrial route with lots of air and bulk. Truck is bricked everyday. Driver would drop off airs and come back around 11:30 for ground deliveries. Off trace just trying to make customer happy. Company wanted everything delivered at the same time, before 10:00, and would call daily to complain. Driver finally had it with their complaints and started delivering the ground stops and doing their pick up at 5:55 everyday. They closed at 6:00. They went ballistic. After a week he came back at 11:30 and said, "11:30 is so bad is it." They never complained again. On car sup was great and let him do. He was tired of complaints too.

 

[brown67]

Driver in our center had a company complain about delivery time. Heavy industrial route with lots of air and bulk. Truck is bricked everyday. Driver would drop off airs and come back around 11:30 for ground deliveries. Off trace just trying to make customer happy. Company wanted everything delivered at the same time, before 10:00, and would call daily to complain. Driver finally had it with their complaints and started delivering the ground stops and doing their pick up at 5:55 everyday. They closed at 6:00. They went ballistic. After a week he came back at 11:30 and said, "11:30 is so bad is it." They never complained again. On car sup was great and let him do. He was tired of complaints too.

 

[Rack em]

This happened to me on Saturday, but those customers who want to ask you 20 questions! I dont have time to answer all these questions and I dont know the answer to some of them because most of them have to deal with the shipper and not ups!

 

[clean hairy]

The ones who start to tell the joke about Fedex and UPS merging.

 

[Overpaid Union Thug]

Customers who order.......

Rogue Fitness
Pottery Barn
Dog Food
Furniture (especially from South Shore)
Sleep Number
Rolled up mattresses
Monster truck tires.

 

[QualityLoads]

Customers who order things that are heavier than an envelope.

 

[Rack em]

Oh man, those are the worst!

 

[Taco]

If you deliver to a suburban resi route or one of those cushy dock routes, this is a quick refresher what it's like to do apartments:

 

[Savvy412]

The customer who scribbles their name on the diad and I ask " last name please" and they respond "it's on there" so I type in "itsonthere"

I hope the new diads just have a finger scan . And that saves in the database lol