After Losing Family’s $846K Inheritance, UPS Offers To Refund $32 Shipping Fee
“Our records indicate that our team followed UPS protocol and an exhaustive search for this package was completed by our Operations and Security teams. Unfortunately, we were unable to locate the package.” UPS lost the inheritance, so what did they do? They refunded the $32 it cost Taylor to mail the package, sent an apology letter, and called it a day.