Here is another definition that is closer to what I meant (maybe Harvard too) - Paradigmatic thinking means the unity of beliefs that guide the planning and implementation of actions.
Think of it as UPS is a process driven company.
UPS develops models for evaluating an idea.
They then move forward on the best ROI initiatives or one that will move the corporation forward on an existing path or a new one.
They then develop plans, procedures and processes to facilitate that effort using models from previous efforts if applicable (best practices).
Then UPS implements whatever it takes to get the job done expecting people to adapt and put forth the effort or extra effort to get the job done. This is what District Operations personnel are exposed to and make happen.