H.E. Pennypacker
Mmm, Mombasa!
I dropped a package off to be returned to amazon with a prepaid label, I ran out of tape after the label so I went to the ups store and she said she would tape it up. I didn't get a receipt because I never have had a problem before and it always got to where it was going. Except this time. 3 or 4 days later I still hadn't gotten a word from amazon, so I checked the tracking number on the label and all it said was,
"Order Processed: Ready for UPS A UPS shipping label has been created. Once the shipment arrives at our facility, the tracking status--including the scheduled delivery date--will be updated."
So I called the ups store and they assured me that it had been sent out and that it was probably just a, "bad scan", and that amazon usually has a good policy about refunding your money even if they don't get the merch.... I called ups they said I need to take up a claim with the carrier...
If this was a $5 or even $20 cost I wouldn't even bother with the headache, but it was almost $100 buck piece that apparently has just up and vanished like a fart in the wind. It wasn't a small either it was a decent sized box, hard to lose or fall into a crack. What should I do.
"Order Processed: Ready for UPS A UPS shipping label has been created. Once the shipment arrives at our facility, the tracking status--including the scheduled delivery date--will be updated."
So I called the ups store and they assured me that it had been sent out and that it was probably just a, "bad scan", and that amazon usually has a good policy about refunding your money even if they don't get the merch.... I called ups they said I need to take up a claim with the carrier...
If this was a $5 or even $20 cost I wouldn't even bother with the headache, but it was almost $100 buck piece that apparently has just up and vanished like a fart in the wind. It wasn't a small either it was a decent sized box, hard to lose or fall into a crack. What should I do.