Call em back.
I told her I can't pay more than 5 dollars a month since I like listening to the Magnaflows more.
She agreed.
I bought a car that came with a free trial. Called to cancel since we already have a car with service (All Access) that includes the streaming app, which is what I've always used in my car. Canceling service is like trying to leave the cult of Scientology.
They will hit you with lowball offer after lowball offer. I didn't bite. They canceled me and within a week I got an offer in the mail for 3 months of All Access for $5. As that one was about to expire, I went to cancel again online via chat.
They offered me a year of All Access (best package) for $8.25/month. Declined.
They countered with a year of Select for $5/month. Declined.
Finally offered 3 months of All Access for $2. Accepted.
My wife does the same thing now. If you're paying anything resembling rack rates for satellite radio, you aren't trying. It costs them practically nothing to provide you with service, so anything you pay goes almost directly to the bottom line.