What UPS Drivers Can Tell Us About the Automated Future of Work

Returntosender

Well-Known Member
Let’s say you’re a driver for UPS. You have an hour and a half left before your shift ends and you still have 12 packages to deliver. Your challenge is to find the shortest route that takes rush-hour traffic, the higher priority of premium packages, the construction zone up ahead, and a slew of other variables into account. Should you try to shave a few miles off your regular route (better mile optimization) or deliver a high-priority package early (higher customer satisfaction)?



http://www.wired.com/opinion/2014/02/dont-fear-work-automation-overlords-welcome/
 
Let’s say you’re a driver for UPS. You have an hour and a half left before your shift ends and you still have 12 packages to deliver. Your challenge is to find the shortest route that takes rush-hour traffic, the higher priority of premium packages, the construction zone up ahead, and a slew of other variables into account. Should you try to shave a few miles off your regular route (better mile optimization) or deliver a high-priority package early (higher customer satisfaction)?



http://www.wired.com/opinion/2014/02/dont-fear-work-automation-overlords-welcome/
Drivers have never had "shifts". either you are a p/t that has never talked to a driver or, you are a troll.
 
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