Air commit times relaxed

[IVE GOTTA PACKAGE 4U]

Yeah they told me no air commits today and I was like wtf why not?

We got 1/3 of the drivers sitting at home. I think we could get air off on time if we wanted.

It's all about saving money.

 

[Coldworld]

It's all about saving money.

Oh.... their famous step over a dollar to grab a dime money savings plan??? We all know that the savings will be coming out of management in the form of some more wonderful “enhancements”.... cool cool

 

[IVE GOTTA PACKAGE 4U]

Oh.... their famous step over a dollar to grab a dime money savings plan??? We all know that the savings will be coming out of management in the form of some more wonderful “enhancements”.... cool cool

The customers no likey....

 

[Coldworld]

The customers no likey....

Huh???

 

[IVE GOTTA PACKAGE 4U]

Huh???

No air commits. TTKU

 

[Coldworld]

The customers no likey....

Jkloc rubbing off on you??? Not sure what the hell you are trying to say buddy???? Is your left arm tingling???

 

[Coldworld]

No air commits. TTKU

I’m going ttku you in a sec 12 cube

 

[Coldworld]

No air commits. TTKU

They pay that money for air with no guarantee.... maybe customers should send in their ups bill 2 months late... wonder if ups would have a problem with that???

 

[DOK]

Oh.... their famous step over a dollar to grab a dime money savings plan??? We all know that the savings will be coming out of management in the form of some more wonderful “enhancements”.... cool cool

The customers no likey....

Had a customer say “on your websites year end holiday schedule it says they’re committed again after Christmas Day”, I said I only go by what’s in my board, Orion knows all.

 

[IVE GOTTA PACKAGE 4U]

Had a customer say “on your websites year end holiday schedule it says they’re committed again after Christmas Day”, I said I only go by what’s in my board, Orion knows all.

It's a big scam.

 

[just chillin']

I'm still allowed to have a little pride in my job.

take pride in your work ethic for sure. the job as we used to know it? not so much anymore...take pride in the fact that you did exactly what was asked of you to the very best of your ability. you are no longer being asked to serve the customers needs first and foremost. you are now being asked to fulfill a computerized metric. run your trace and beat your miles and make your sporh and comply to your compliance and by all means go home feeling proud. do not worry about whether the customer got there package when they wanted or how they wanted or where they wanted

 

[IVE GOTTA PACKAGE 4U]

take pride in your work ethic for sure. the job as we used to know it? not so much anymore...take pride in the fact that you did exactly what was asked of you to the very best of your ability. you are no longer being asked to serve the customers needs first and foremost. you are now being asked to fulfill a computerized metric. run your trace and beat your miles and make your sporh and comply to your compliance and by all means go home feeling proud. do not worry about whether the customer got there package when they wanted or how they wanted or where they wanted

Lots of my customers are very good to me. That's why I do it.

 

[542thruNthru]

But you and I can miss 2 night loads on the sort and at most get a warning letter...more than likely just a “what happen with those loads”.... ridiculous how different things work...

@Indecisi0n has never turned down a big night load. I highly doubt he'd miss out on 2.

 

[just chillin']

Lots of my customers are very good to me. That's why I do it.

see there is where i see a problem. you guys who develop this relationship with customers and start calling them "yours" and "your" truck and "your" route etc. its all UPSs! when UPS changes things that affects the way you are able to interact/service "your customers", what gets affected? not your paycheck (which is the only real reason you come to work) but your mental attitude and frame of mind. now you feel frustrated that your disappointing someone even though its not your fault. who needs that crap on there mind everyday?

 

[Coldworld]

@Indecisi0n has never turned down a big night load. I highly doubt he'd miss out on 2.

I’m not going to touch that one...lol

 

[IVE GOTTA PACKAGE 4U]

see there is where i see a problem. you guys who develop this relationship with customers and start calling them "yours" and "your" truck and "your" route etc. its all UPSs! when UPS changes things that affects the way you are able to interact/service "your customers", what gets affected? not your paycheck (which is the only real reason you come to work) but your mental attitude and frame of mind. now you feel frustrated that your disappointing someone even though its not your fault. who needs that crap on there mind everyday?

I don't feel frustrated. I just do the best I can with what I got.

 

[Coldworld]

I don't feel frustrated. I just do the best I can with what I got.

I’m not even going to touch that one..... going to give you a break today buddy... you’re welcome!!

 

[Poop Head]

If you’re a customer and you want your air on time - you must FedEx it. One of my customers canceled their ups account because they weren’t getting their air when they wanted it, these last 2 weeks.

Well, you could have still delivered their stuff early?

 

[brownmonster]

Well, you could have still delivered their stuff early?

Making a service based decision to retain a customer could result in discipline up to and including termination.