The question posed in the title gives us two choices, both of which place all blame at the feet of the driver.
That's one vote for "overworked".
My wife calls me rather frantic that she is in Manhattan on 88th street between Lex and 3rd and a UPS package car is blocking the road
...does not explain the
reason for being frantic, the time-critical event that will become a disaster. Is she a big fan of "The Colbert Report" at 8:30? If she is someone who regularly drives in Manhattan, there must be something more to the story.
(at least her Volvo SUV could not get through). SUV's are too big for the room the driver is leaving.
Apparently, she is not open to suggestions about where she can put her SUV. Aside from that, I suspect that she has an inflated idea of how big her vehicle is. I think ovloV's biggest SUV is the XC90, which is narrower than a Crown Victoria.
I recall a marketing expert saying something to the effect that SUVs in an urban environment are a display of dominance and self-importance. Let me guess: the windows have a privacy tint, which enhances both effects, right?
My wife asks him to move.
Translation: HONK!
He ignores her. She asks again.
HOOOOONK!
OK, that was not fair - but I thought it was funny, even if it is a cliché. However, to judge whether her request was reasonable, I would need some added information. If the driver were to move
immediately, would packages be abandoned? Was the driver so blind that he did not see the open loading zone on that same block? To move, would the driver have to drive around the block, start the process again, only to get another
polite-yet-frantic request to move?
He grunts that there is enough room for him to get an SUV through.
...which is a rather articulate grunt, if you ask me. But then, I am the one who thinks it's funny to translate her "request" into a honk. Myself, I would have, um, pointed toward the opening.
And, then he refuses to talk to my wife or acknowledge that their is a problem.
...since he knows that her immediate problem will be solved when he is able to move, and his immediate problem is to complete the work already started. If time is an issue, why waste it
talking in lieu of getting done? In my experience, people who want to argue about this sort of thing are more interested in getting the other party to capitulate than anything else. It's that self-importance/dominance thing again.
She says will not call the police but will call 1-800-pick-ups and report the incident complete with car # and license and his name.
As someone already pointed out, this is a case of who gets a laugh out of this incident. Aside from me.
Of course, he refuses to give his name.
He refuses to give his name to an enraged, screaming, honking, self-important, domineering...OK, we really do not know what the driver saw, because we have the other person's story - second-hand, at that. This post came from a person who sees some value in personal anonymity, judging from the handle "FinancialPlanner" in place of his name.
Is a phrase that I expect to alienate all the UPS package drivers on this forum, because
they know it is
UPS's time. This appears to be accusing the driver of blocking the street out of
spite for the calm, soft-voiced, polite, humble, considerate...OK, we really don't know.
(I'll get the report on how long, in the AM),
FinancialPlanner failed to make service on that promise. We humans tend to jump to the worst possible conclusion, and in this case many will conclude that the real amount of time was inconsequential. At this point, many will not want to believe the estimated time as reported by the person who is trying to make herself appear the victim. We all know that time drags when we are waiting, but it seems to fly by when performing actual work.
the driver moves the package car.
This is not only an incident for me, but in general it is very bad PR. I know how great UPS drivers are in general. But, as you know, it takes a lifetime to land a customer and a second to lose one.
Is this driver a bad apple, overworked or both? Or, maybe, I should just ignore this incident and file it under the heading that **** happens.
Comments?
SUGGESTIONS for FinancialPlanner and spouse:
1. DO YOUR PART TO END THIS TRAVESTY. When calling the 800- number, make sure they pass on a standing order to the center that delivers to your home AND the one that delivers to your work address: deliveries from illegally parked vehicles will be
refused. Then be true to your word. Start a movement - get your neighbors to do the same, then get that movement to spread to the Upper East Side. Be sure you emphasize that no package - not even your own - is more important than anyone driving. Do not forget to notify all other carriers that deliver to your home and workplace. As long as you accept incoming packages from illegally-parked vehicles, you are lending aid and comfort to illegal-parkers.
2. Get your wife some driver training, or a car she can operate competently.
3. Start using that package delivery company that does not park illegally in Manhattan. The name escapes me.
"I've been thinking about this, Mr. Hand. If
I'm here...and
you're here...doesn't that make it
our time? "
-
Spicoli