Bye Bye for now....Amazon

Fragile

Well-Known Member
Also to add to my previous post, our service is better. I love ringing a bell and handing a customer a dry amazon package when I see piles of wet boxes in front of their door from the post office, fed ex, and lasership.
 

FredCDobbs

New Member
Hello: I'm actually a UPS customer - the end-customer, as it happens - and I have an instructive story to tell. For many years, I've been a customer of Drugstore.com - Walgreens' online presence - and they used to ship UPS. But, according to a drugstore.com manager I was speaking to several years ago, complaining about a missing delivery, they were going to dump UPS and switch to FedEx as a result of too many customer complaints similar to mine. And sure enough, about two months later, I noticed that all my drugstore.com deliveries were being made by FedEx instead of by UPS.

Now, what led me to this forum was me holding on the phone with UPS customer 'service', trying to track down a missing Home Depot order. It has just vanished, into the UPS Brown Hole. My question is this: just how many multi-million-dollar corporate accounts can UPS afford to lose, before we're talking about 'real money'? :wink:
 

brownracer

Well-Known Member
Wake Up-- From Amazon's perspective delivery is one of their highest costs. They are known as an non-Union employer that pays the minimum. Amazon is implementing a strategy to deliver all of their volume in the major cities out of their distribution centers within the same day using in-house delivery or non-union low cost vendors like LazerShip. Amazon is going from a customer to a COMPETITOR. In Europe they deliver volume that is not ordered through their system. Even if the lost volume has little margin for us it still pays for our fixed costs, jobs, etc. Let's not become IBM, Sears, KMart, Microsoft that have their big years behind them because of the excuse making that they were always needed. The barriers to entry are falling in our industry-- in the near future we will have more and more competitors, in more and more different configurations. If we don't watch out our last-mile delivery will shrink to increasingly unprofitable rural routes and small volume deliveries. Amazon's plan is not short term-- they have been planning this for years.
 

Orion inc.

I like turtles
Wake Up-- From Amazon's perspective delivery is one of their highest costs. They are known as an non-Union employer that pays the minimum. Amazon is implementing a strategy to deliver all of their volume in the major cities out of their distribution centers within the same day using in-house delivery or non-union low cost vendors like LazerShip. Amazon is going from a customer to a COMPETITOR. In Europe they deliver volume that is not ordered through their system. Even if the lost volume has little margin for us it still pays for our fixed costs, jobs, etc. Let's not become IBM, Sears, KMart, Microsoft that have their big years behind them because of the excuse making that they were always needed. The barriers to entry are falling in our industry-- in the near future we will have more and more competitors, in more and more different configurations. If we don't watch out our last-mile delivery will shrink to increasingly unprofitable rural routes and small volume deliveries. Amazon's plan is not short term-- they have been planning this for years.


Except they're running out of time and investors are going to want to see a profit soon. Their financials aren't that solid. They could end up out of business if they over reach. And with Alibaba about to enter the U.S. Market soon, they have some serious competition coming.

And UPS is well aware of Amazons strategy. Don't think they aren't paying attention.
 

overflowed

Well-Known Member
If the idiots at Amazon learned to use more then one piece of scotch tape on a 40LB box, maybe so many wouldn't get damaged in our network
On a weird 50lbs box of dog food or cat litter no less. So awkward. I dump that :censored2: on their first step so they have to do a little work too. I don't believe any of us make much on amazon.
 

Siveriano

Well-Known Member
Amazon started delivering packages to my address themselves so far 4/4 packages had been return to the seller for conflict on the address, a address where FedEx, UPS and USPS delivered before on time with no problem. this was funny actually i called and complained to amazon and requested a full Prime membership refund, the lady offered me $75 and i told her " no i want my full $105.21 dollars that i paid for a service for a year which now its been 3 times you failed to honor" put me on wait for 2 minutes then puff full refund will be issue in 2-4 business days.

On the route im doing, im not going to lie, amazon people is delivering packages to the wrong addresses which i find kinda funny. One of the drivers showed me their machine and told me they deliver the package where the GPS says, they dont even worry about reading the numbers on the wall.
 
T

Turdferguson

Guest
Hello: I'm actually a UPS customer - the end-customer, as it happens - and I have an instructive story to tell. For many years, I've been a customer of Drugstore.com - Walgreens' online presence - and they used to ship UPS. But, according to a drugstore.com manager I was speaking to several years ago, complaining about a missing delivery, they were going to dump UPS and switch to FedEx as a result of too many customer complaints similar to mine. And sure enough, about two months later, I noticed that all my drugstore.com deliveries were being made by FedEx instead of by UPS.

Now, what led me to this forum was me holding on the phone with UPS customer 'service', trying to track down a missing Home Depot order. It has just vanished, into the UPS Brown Hole. My question is this: just how many multi-million-dollar corporate accounts can UPS afford to lose, before we're talking about 'real money'? :wink:
You signed up just for THAT?
 

Brown echo

If u are not alive than for sure truth is not real
Hello: I'm actually a UPS customer - the end-customer, as it happens - and I have an instructive story to tell. For many years, I've been a customer of Drugstore.com - Walgreens' online presence - and they used to ship UPS. But, according to a drugstore.com manager I was speaking to several years ago, complaining about a missing delivery, they were going to dump UPS and switch to FedEx as a result of too many customer complaints similar to mine. And sure enough, about two months later, I noticed that all my drugstore.com deliveries were being made by FedEx instead of by UPS.

Now, what led me to this forum was me holding on the phone with UPS customer 'service', trying to track down a missing Home Depot order. It has just vanished, into the UPS Brown Hole. My question is this: just how many multi-million-dollar corporate accounts can UPS afford to lose, before we're talking about 'real money'? :wink:
It's just not healthy to get and stay this mad!
 

burrheadd

KING Of GIFS
Hello: I'm actually a UPS customer - the end-customer, as it happens - and I have an instructive story to tell. For many years, I've been a customer of Drugstore.com - Walgreens' online presence - and they used to ship UPS. But, according to a drugstore.com manager I was speaking to several years ago, complaining about a missing delivery, they were going to dump UPS and switch to FedEx as a result of too many customer complaints similar to mine. And sure enough, about two months later, I noticed that all my drugstore.com deliveries were being made by FedEx instead of by UPS.

Now, what led me to this forum was me holding on the phone with UPS customer 'service', trying to track down a missing Home Depot order. It has just vanished, into the UPS Brown Hole. My question is this: just how many multi-million-dollar corporate accounts can UPS afford to lose, before we're talking about 'real money'? :wink:
Why does this concern you?
 
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