There is nothing worse than having 10 or 20 stops left and then seeing the dreaded green light on the DIAD. 9 times out of 10, it's a desperate sup asking me to contact them at which point I will be told to go take some stops from someone else. I have ceased all communication via cell phone and don't answer when they call me. I normally respond with "No cell service. Please direct all communication through DIAD." If they want to talk on the phone, they can issue me one. Last night was a complete s*it show, and many of the routes were blown out. I finished around 19:20 and was told to go take a ridiculous amount of stops from a kid that just started last week. I was pissed, but proceeded to take about 30 stops, drop anchor, and deliver around 8 stops an hour. Is there any language on refusing to take on more work? If I refuse, can they get me on not working as directed?