As a preloader, who loads the package cars, these are the changes I would like to see (in addition to what's already been said)...
1) Properly trained new hires - Be it management or union, I would just like to work with and/or to answer to someone who knows what the heck is going on and knows how to do the job.
2) Regular/set start times - Starting on Mondays at 3:00 and as late as 4:15 on friend/U Fridays is really annoying because you can't establish a normal and healthy sleep pattern. I get that management wants to adjust times to fit the volume. But, 5 different start times in a week is ridiculous.
3) Proper equipment and supplies to do our jobs - Replace the light bulbs that are burned out, ideally, within a day of when we report it - not 3 weeks or a month later, when you get around to it.
We're told to containerize smalls and tape up damaged packages. Yet, totes, tape (and dispensers) and bin-hooks (that don't weigh 20#) are just items of legend that, sometimes, appear the day before a visit by corporate.
4) Legible PAL labels - I don't care what type of label corporate chooses - as long as I can read it when the package gets to me. Oh, and, make sure the PAL label is on the same side as the address so I don't have to flip the package around 3 or 4 times to figure out where it is going (this also relates back to #1).
5) Properly weighed and labeled packages - And, if it's over 70#, make sure it's properly marked! (This goes back to #1 too).
6) A visit from my drivers - It won't kill you whiny drivers if you stop in on occasion before you start just to introduce yourself and let us know what you think of the job we're doing. If we're dong a good job, say so. If not, be polite and offer some constructive criticism on how we can improve.
However, don't hang out in the back of the car and decide to chat with all of your buddies, because, if you're in my way, I'm gonna put you to work - or worse. Remember, I am the one attempting to load your car <evil grin>.
7) Packages going to the same address/customer should have the same PAL label - This is a big pet peeve of mine because, all too often, I'll have a bunch of packages going to one stop. But, because they're split amongst 2 or 3 PAL labels, they don't show up on the bulk stop report and don't get loaded together. And, yes, I've approached management about this several times.
8) Don't move us around so much - It's difficult to get to know an area and how to efficiently load a car when were constantly getting bounced around.
9) Knock it off with the freakin ad/cuts (and route cuts) - It's bad enough when you have to unload packages you already loaded. But, it's especially annoying when you get a couple dozen extra packages cut to a shelf that already has 50+ pieces on it.
10) Reasonable expectations - I realize this is the biggest pipe dream of them all. But, it can't hurt to mention.
Today would have been a typical day for me with ~850 pieces and I should have been able to wrap up on time, if not a bit early. But, management, first, cut a 225 piece post office stop to me (still, somewhat, within reason) and then dumped another ~100 piece or more (2 carts full) bulk stop that ended up blocking/bricking out the car.
Fortunately, the driver didn't mind because 9.5 grievances are, now, just part of routine for him.
Knocking on wood, I'm in a decent area and, fortunately, my drivers are pretty good. But, now that we're all getting comfortable with how we all communicate and work together, management will probably move me - again.
There are a few other things I could add, like NDA's PAL'd to 3000 - 5000 shelves and offering a 5 - 10 minute break/breather on longer days. But, like #10 they're just dreams.