jumpman23
Oh Yeah
No thank freakin god dude lol. Talking about it in the next 2 years, thank god we can run the route how we want too.
Customers that tick you off when it comes to COD
- Thread starter Scuderia1
- Start date
jumpman23
Oh Yeah
That's what ive heard and read, complete cluster
. Take it as it comes when we get it I guess.hey, if they spot you back a X mas , I totally understand!!
Customers tell me I'm the easiet guy to get a long with, because I know what and how much business they get and understand the time constraints we deal with... now ORION has that up... one happy customer compared to 20 unhappy that truly need their stuff for pick ups later in the day
Customers tell me I'm the easiet guy to get a long with, because I know what and how much business they get and understand the time constraints we deal with... now ORION has
that up... one happy customer compared to 20 unhappy that truly need their stuff for pick ups later in the day
jumpman23
Oh Yeah
The sony experias are nice phones, lil pricey but nice. I got the Samsung Galaxy Note 2 with the stylus. I skipped over the 3 and am going to get the Note 4 when it comes out later this year probably around xmas. And yes my customers are buying me my new phone with my bonus money lmfao.
AKCoverMan
Well-Known Member
They know what they ordered they often don't know the day it will come in or if it will come all from one shippers warehouse or from three requiring separate checks.
This was not my process but has been in place for years and as I stated works well for the driver and works well for the business. Can't see any reason to try to fix what isn't broke.
Especially can't see why would want to piss off customer who gets 5 to 20 pricy premium packages everyday. That's awesome business.
UpstateNYUPSer(Ret)
Well-Known Member
AK, don't listen to Dr. Brown. It sounds as though you have a great relationship with the customers and I applaud you for taking care of this customer.
those aren't the "methods, instructions or procedures"
UpstateNYUPSer(Ret)
Well-Known Member
AK is getting the job done and taking care of the customer.
sorry, those are the words from a warning letter
so,are you saying? make a second attempt on a C.O.D. And risk being hit by a car?
Just asking?
Last edited:
UpstateNYUPSer(Ret)
Well-Known Member
Doesn't sound like the customer in question is going to call in a concern anytime soon.
By The Book
Well-Known Member
Relationship will not be lost if you wait for the checks! Cya, AK! Do the job right and keep your job!
joeboodog
good people drink good beer
It's not the customers that call in concerns that can bite you in the but. It's when the customer calling in a compliment about a driver going above and beyond are the ones that can get you in trouble for over servicing the customer.
UpstateNYUPSer(Ret)
Well-Known Member
goingdownbrown
Member
hey upstate did you like D.M. J.T. ? I say him fire our union steward on Xmas once,what a nice man.
UpstateNYUPSer(Ret)
Well-Known Member
JT was my instructor at driving school. His kid plays hockey, as did both of mine, so we had that to talk about.
Resident know-it-all.
Resident know-it-all.
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