Is a Center Dispatch Specialist the same job as a full-time supervisor that dispatches routes with PAS/EDD? Mine comes in about 3AM and goes home at noon. He also is in charge of EAM dispatch.
I am planning to take over with my elaborate and college educated plan.As for the other post- I bet it is the same job as the 3AM sup. In our district they are replacing sups with specialists.
Is a Center Dispatch Specialist the same job as a full-time supervisor that dispatches routes with PAS/EDD? Mine comes in about 3AM and goes home at noon. He also is in charge of EAM dispatch.
We have several different names for the so called Dispatch Specialist here. I can't repeat any of them on this thread. Truth be told though I believe the main problem is lack of training more than anything. Typical PAS/Edd implementation. Swoop in, turn everything upside down and then leave. The poor person that is left to be the specialist isn't one at all and would no doubt love to retire if he could. It's a thankless job.
Maybe that's the problem in a lot of centers. We have supevisors, and we need a SPECIALIST. I have personally asked our dispatch sup to upgrade his map and get mapquest, or google earth, or a clue!
also be prepared for a daily ass chewing from the drivers when you screw the dispatch up...you will be so popular!!!! I wouldnt have the job for 1million a year. God Speed.