Warranty repair?Hi I have been waiting and waiting to no avail. I contacted UPS and they said my package was lost. Following a day of searching my package was on the move again. The problem is it is just going back and forth between Oakland and San Pablo and San Ramon. I live about an hour from each of those places, it appears to just be going in circles around me. Is my package ever going to come? It is a week late and I need to know if I need to take some action or simply wait longer. Thanks in advance for the help!!
This is where it has been so far:
Oakland, CA, United States 01/09/2012 11:27 P.M. Arrival Scan San Ramon, CA, United States 01/09/2012 11:03 P.M. Departure Scan 01/09/2012 7:53 A.M. An exception in the sorting process has occurred. UPS has taken corrective action. 01/09/2012 6:17 A.M. Out For Delivery San Ramon, CA, United States 01/08/2012 7:48 P.M. Arrival Scan San Pablo, CA, United States 01/08/2012 6:51 P.M. Departure Scan San Pablo, CA, United States 01/07/2012 5:24 A.M. Arrival Scan Oakland, CA, United States 01/07/2012 4:48 A.M. Departure Scan San Ramon, CA, United States 01/06/2012 11:34 P.M. Departure Scan Oakland, CA, United States 01/06/2012 11:22 P.M. Arrival Scan San Ramon, CA, United States 01/06/2012 8:26 A.M. An exception in the sorting process has occurred. UPS has taken corrective action. 01/06/2012 4:13 A.M. Out For Delivery San Ramon, CA, United States 01/05/2012 10:54 P.M. Arrival Scan San Pablo, CA, United States 01/05/2012 9:57 P.M. Departure Scan OAKLEY, CA, United States 01/05/2012 6:13 P.M. Tracer request. / Trace only tracer. San Pablo, CA, United States 12/31/2011 4:52 A.M. Arrival Scan Oakland, CA, United States 12/31/2011 4:20 A.M. Departure Scan Oakland, CA, United States 12/30/2011 11:06 P.M. Arrival Scan San Pablo, CA, United States 12/30/2011 10:28 P.M. Departure Scan 12/30/2011 3:22 P.M. Arrival Scan Indianapolis, IN, United States 12/28/2011 7:47 A.M. Departure Scan 12/28/2011 6:59 A.M. Arrival Scan Columbus, OH, United States 12/28/2011 3:54 A.M. Departure Scan Columbus, OH, United States 12/27/2011 9:31 P.M. Arrival Scan Wilmington, OH, United States 12/27/2011 8:45 P.M. Departure Scan 12/27/2011 7:03 P.M. Origin Scan United States 12/27/2011 3:56 P.M. Order Processed: Ready for UPS
I had to send off a laptop for warranty repair. They told me to mark the box with the RMA number on 3-4 sides.
When I got the laptop back, it came via Fedex, but the UPS label was still intact with the Fedex delivery label, maybe 1/4 the size . So, I'm thinking Double label as well.