New member here. A family member recently purchased a FedEx Ground business operating in North FL. The routes deliver into a rural area with many unpaved roads & are the furthest from the terminal. It took only 2 weeks for him to ascertain that the business wasn't making any money, he was in fact losing money as FedEx hadn't been adequately funding the business. Distance from the terminal & wear/tear on the vehicles being the primary factor. As is the current process, FedEx provided 3 offers for him to consider. None of them addressed the business's financial needs, namely to make a profit of any kind. Per the process he rejected all 3 offers & was supposed to go into negotiations. Before entering into ISP "negotiations" he had done quite a bit of analysis to support this funding problem. He provided that research to FedEx beforehand so that they would understand where he was coming from.
Upon the start of talks it became very clear that the FedEx team hadn't looked at or considered his data. The numbers package they put forward were nothing more than what he had already rejected. After much back & forth, with terminal mgt. stringing him along, saying they would get him what he needed as it wasn't much more than FedEx was already offering, he finally got a straight answer from terminal mgt. That more money wouldn't be forthcoming. Having said that he informed FedEx of what he had stated previously, if you cant adequately fund these routes he would "close shop" in a few days as he couldn't continue absorbing losses. To that point his business was outperforming all other contractors in the terminal. Being contractors, isn't FedEx obligated to actually negotiate in good faith? This family member went into debt to the tune of $500K to buy this so called "business." Feels much more like a scam than an actual business opportunity. They never negotiated. Hoping for some answers/guidance from the community. Thanks....