Totally agree. I'm new to this site and also didn't know what an MIP was or what exactly a business agent does. To be honest I pretty much just come in, grab my DIAD, listen to the PCM, then get the hell out of the building not really caring about anything else. I was waiting for an answer and instead I see this guy just post a facepalm meme with no other explanation. Gee, thanks for the help. An entire forum that could be full of information and instead it seems to be full of complaining about every part of the job. If there is helpful info about what an MIP or a business agent here in the forum at least a link to the thread with the info would be nice.