I am waiting for a package that is shipped via UPS and it's the first time I have ever used UPS services.
The package was shipped from USA to South Africa and arrival date on the email is 2016/08/15 (today). It is 15:00 in South Africa atm. On the tracking site it says Held in Warehouse but when I phoned them earlier they said its stuck at clearance and diverted me through but clearance said it has been cleared on the 2016/08/11. The tracking website also says the following:
Scheduled Delivery:
Scheduled delivery information is not available at this time. Please check back later.
Here is the whole shipment detail:
Kempton Park, South Africa 2016/08/14 17:48 Warehouse Scan
Kempton Park, South Africa 2016/08/13 22:58 Warehouse Scan
Kempton Park, South Africa 2016/08/11 20:26 Import Scan
2016/08/11 19:00 Arrival Scan
2016/08/11 8:12 Your package is at the clearing agency awaiting final release.
Chantilly, VA, United States 2016/08/10 6:00 Arrival Scan
Dulles, VA, United States 2016/08/10 5:45 Arrival Scan
Louisville, KY, United States 2016/08/10 4:35 Departure Scan
Louisville, KY, United States 2016/08/09 13:01 Arrival Scan
Portland, OR, United States 2016/08/09 6:15 Departure Scan
2016/08/09 4:37 Arrival Scan
2016/08/09 3:47 Departure Scan
Portland, OR, United States 2016/08/08 23:56 Arrival Scan
Albany, OR, United States 2016/08/08 22:18 Departure Scan
2016/08/08 20:11 Origin Scan
United States 2016/08/08 19:14 Order Processed: Ready for UPS
Any help on when I can expect it or if I can expect it at all will be greatly appreciated. Thank you in advance