Call the 800 number, have the center call you. I had it happen back in July, my grandsons bday present. I was suppose to be in TX for his Bday, but then my husband had a heart attack. The center manager called me, it was misloaded 200 miles away. It was marked missed at 2pm, that guy got it there that night, Im not sure how, but he made it happen. Im sure a driver sacrificed his eve, but he did it, thats what we do. Great guy, a UPS star in my book! He didnt have to but he did. Try doing that at Usps, or Fed ex.. Otherwise if its delayed, ask for a refund of shipping, its guaranteed. Give us the tracking number.