When I was in courier school in '88 there was a guy from Puerto Rico who had been doing the job for several months but English wasn't his first language. Couldn't pass the test and when he realized he was about to lose his job jumped up on his desk and started screaming at the instructor. Wouldn't stop and police came in to remove him.As they should. I has been proven, time and time again that some people simply aren't apt at taking tests. Doesn't mean they're dumb or unintelligent, just means it isn't the proper way to evaluate their knowledge.