UpstateNYUPSer(Ret)
Well-Known Member
Is possible, "Who makes your decisions on shipping", "I'm not sure, let me find out" *5 minutes pass* "It's Mr. Pink, would you like to talk to him?", "Yes, please". Mr Pink then tells you he is not interested in changing their shipping preferences, and you convince Mr. Pink, it's at least worth hearing what we can offer and get his info. 20 minutes was way high end, and the most inconvenient of a sales lead, but it's not like my management team would berate me if I went to such efforts to get one because it jacked with my production figures that day.
My center manager would freak out if any of us spent 20 minutes gathering information for a sales lead.