nevertheless, look up this and start practicing those 5 keys in your own vehicle.
http://www.smith-system.com/
UPS paid their dues to use that "All Good Kids Like Milk" system, but in FedExLand, they got cheap & invented their own crap called "S.A.friend.E."
the 10 pt commentary can maybe wait until your brownied up in a uniform & plant that @$$ in a brown package car
Good Luck & let's cya update / bump this thread when you go behind the wheel. Maybe try to get a CDL and be a feeder driver instead if you don't want 200-400 stops a day...