Surepost and the new contract
- Thread starter Packmule
- Start date
Coldworld
Well-Known Member
Why can't it be changed at the customers end when they are printing the labels...The software should know if a package is going to a business address or a resi. If the customer makes a thermal label for a business address they can't choose to send it surepost..and must send it regular ground.
Last edited by a moderator:
brownmonster
Man of Great Wisdom
I took re directing at the destination Center to mean in the Center.
Catatonic
Nine Lives
The final decision point is the Preload operation and the driver.
Also, if the systems indicate a package should be changed from Surepost to Ground and the Teamster does not do it ... we know the answer.
Catatonic
Nine Lives
Most (if not all) Surepost customer have their own integrated enterprise shipping system that makes that decision. It is not UPS creating these Surepost labels.
10 point
Well-Known Member
Yep. We'll just have to work at a pace that insures we are more accurate at our job.
PT Car Washer
Well-Known Member
All our preloaders care about is getting out so they can get to class or their day job.
Catatonic
Nine Lives
From what I have heard about Maspeth over the years, there is no need to slow down.
10 point
Well-Known Member
That area of the preload is worked/bid by pretty high seniority employees and they care. They're team players that look out for the good of the union and not just passing through temporarily.
But it was UPS creating Surepost.
Catatonic
Nine Lives
Well, if you would rather have less Teamster members that is a good point.
UpstateNYUPSer(Ret)
Well-Known Member
In response to consumer demand and our competitor having a similar product (SmartPost).
upschuck
Well-Known Member
Same reason they can't put the correct weight on them.
It's a good point whether or not I want more Teamster members.
I'll agree with the competitor having the similar product, but if consumers demanded slower, cheaper service they already had the Post Office option.
10 point
Well-Known Member
Our customers rarely know that their shipment is being delayed a day by us dropping the pkgs off at the PO and most think UPS is delivering it when they track it.
FedEx is dropping more off at the large POs than we are.
It's about volume not service.
Customers complain constantly because they expected ups to deliver their products the day they tracked it into their local distribution center or hub.
Again,
Ii's about volume not service.
We used to have service. what happened? Oh wait, I know the answer! UPS went public..!
beentheredonethat
Well-Known Member
Keep in mind, "our customers" are the shippers, (ie Amazon, Sears, QVC, L.L. Bean etc) The shippers know exactly what the service is. They are the ones who wanted cheaper pricing.
Similar threads
