gingerkat
Well-Known Member
Only to the ones that were smiling. I guess my dimples always win em' over.no you didn't
The things customers say or do...
- Thread starter upsmanclt
- Start date
Operational needs
Virescit Vulnere Virtus
Customer: Have you heard that FedEx and UPS are going to merge? As if it's the funniest joke ever and I have never heard it.
Jackburton
Gone Fish'n
When the people inside are obviously there and they see you through the windows. 4 kids are running around inside hollering in usually a foreign language, when the grandmother appears out of nowhere. As you're filling out the info notice she looks at you from the inside, does the "peak around the corner of the wall", apparently as if you're here to rob her. You move to the side of the window to show your UPS uniform, holding the box, and hollering "UPS". You tag the door after realizing she's not going to open, put the PC in gear, only to see her standing at the door peeking out.
About 30 minutes later you get a message that the customer at this address really needs the package and can I go back by, request acknowledged and accepted.
About 30 minutes later you get a message that the customer at this address really needs the package and can I go back by, request acknowledged and accepted.
Indecisi0n
Well-Known Member
Notretiredyet
Well-Known Member
my new favorites, bet you're happy Xmas is over and sorry I've been meaning to shovel the walk. I like to use the shovel to hide the pkg from view if its handy, and always put it on the hinge side of the storm door. This forces the customer to walk on the snow covered porch move the shovel to get his pkg. My own little subliminal message of sorts.
overallowed
Well-Known Member
I've been using that trick for a while.
Babagounj
Strength through joy
Lines heard daily at the Customer Counter;
Why didn't YOUR driver ring the bell ?
( like I'm the boss )
Why do your drivers show up during the day while I'm at work ?
I was home all day waiting , the driver never rang the bell .
I need this pkg NOW , I'm leaving the country tonight .
I don't understand why I never got this at my office , everyone in the building knows me.
I was told over the phone that I could come here right now to get my pkg. ( attempted earlier in the day & the driver had not returned to the building yet )
SDWC...I was told to be here by 7:30 pm , and now you tell me that the driver will not be back until 9:30pm .That's not acceptable .
I had to take a cab here , who's going to pay for it.
A least 5 times a day , someone will wait in line only to be told that either the pkg they are attempting to drop off is for USPS or the notice in their hand is from the USPS ( which on the reverse sign plainly states which Post Station they should visit ) .
People show up & hand me their license without informing that it has the wrong address on it , when I tell them I have nothing for them , they claim that I'm the idiot .
SDWC....people showing up after the first attempt without calling ahead and getting pissed off that I wasted their time.
Why didn't YOUR driver ring the bell ?
( like I'm the boss )
Why do your drivers show up during the day while I'm at work ?
I was home all day waiting , the driver never rang the bell .
I need this pkg NOW , I'm leaving the country tonight .
I don't understand why I never got this at my office , everyone in the building knows me.
I was told over the phone that I could come here right now to get my pkg. ( attempted earlier in the day & the driver had not returned to the building yet )
SDWC...I was told to be here by 7:30 pm , and now you tell me that the driver will not be back until 9:30pm .That's not acceptable .
I had to take a cab here , who's going to pay for it.
A least 5 times a day , someone will wait in line only to be told that either the pkg they are attempting to drop off is for USPS or the notice in their hand is from the USPS ( which on the reverse sign plainly states which Post Station they should visit ) .
People show up & hand me their license without informing that it has the wrong address on it , when I tell them I have nothing for them , they claim that I'm the idiot .
SDWC....people showing up after the first attempt without calling ahead and getting pissed off that I wasted their time.
rod
Retired 23 years
I always made it a point to tell the few a-holes on my route who went out of their way to tell me what an easy job I had riding around all day and that I had too much vacation that I was "going on vacation again". I would say somthing like ----"are you saying that you don't get 7 weeks paid vacation a year too?"
UpstateNYUPSer(Ret)
Well-Known Member
At that point it may have been best to not respond and just keep on walking.
barnyard
KTM rider
"I was born cool."
They tell me I have to go back send a message back over 9.5.
UpstateNYUPSer(Ret)
Well-Known Member
If I make visual contact with the customer and they refuse to acknowledge me I most assuredly would not make a second attempt.
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