Several things....
Firstly, all three stores are within a 1 1/2 blocks of each other, on the same street, with a drop box in the middle.
Secondly as a driver I am trusted with much confidential information. Both UPS's and customer's. This information is NOBODY's business. I keep all that to myself, and share it with no one, for no reason, EVER. And I am sure you would NOT like me sharing your private info with the others either.
When someone asks where they can ship packages, I tell them all three stores, and include the drop box. Actually, one of them is now routing most of the packages to FDX, so sometimes I "forget" to mention them.
Things that I have shared with the owner of the UPS store, That the Post office right down the road sends out over 120 overnight letters each week. The cost to the customer is the same, but our delivery times and quality are much better(not to mention guaranteed.) I also have steered other regular pickup acounts that were not doing a regular business to the UPS store. REgular accounts that shipped maybe one or two a week. So while I have lost 5 pickup accounts since they opened, the volume is still ours. And the cost to the customer is lower, IMHO a win win for both. I have also shared with the owner that from 5PM till 8PM there is an average of 22 customers that drive all the way to the FDX terminal to ship packages late, many of them driving right by his store, and many of them driving company cars with the company logos on them.
AS a bonus, I see to it that the UPS store has the latest P/U on my route. Other companies know that and if they have critical shipments that need to go out late, they know they can drop it there vs driving 35-45 miles to the center one way. Many days we have to wait 1/2 hour or more not to pick it up earlier, but we do it any way.
As far as some of your other questions, I feel that you are baiting, so I dont think I will answer them.
Remember something that I have allways told all of my customers. UPS has NEVER made a dime on a business that has gone out of business. Therefor it is in my/UPS's best intrests that you stay in business. Anything I can do to further that goal I will do.
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