The other question is, when drivers loaded their own car, how long did that take?
We'd start at 7/7:30 and be loaded and on the road, with air, by 8:45/9:15.
And since you spent all that time in the building, how many on road hours were there to a day?
Average day on a 7 AM start would last til around 5 PM, and with a mandatory 1 hour lunch taken (or at least subtracted) that would be a 9 hour day, 6 PM would be 10.
Later on, we'd get "authorized" to only take a half hour lunch. That was QUICKLY replaced with more work.
Then, supposedly after about 10 years on the DIAD, UPS claimed they'd been paying us to much bonus due to I.E. not remembering to change the allowance from the more generous paper allowance we got when we actually wrote 9 + digit package numbers on a 50 line sheet.
That also QUICKLY resulted in more work being dispatched. Production tanked, grievances increased.
With the addition of the preload, then EDD then ORION, the start time changed to 9AM. The airplane was late virtually 4 days a week, and that increased the hours and further tanked production.
Days now and routinely after 8PM all year long and it's not uncommon to have a few 9,10 or 11 PM punches.
In summary; is technology helping? Not everywhere.