I have worked for numerous years as a helper...go ahead insert your joke here. As an outsider there just seems way too many things that could be improved, I come from a military and farm background so I know all about procedures and being strict and also getting by with what you got on the battlefield....as well as the technology advancements that are possible now. The cab is way too basic and crude, it makes easier cleaning but a real cab would make a tough job more enjoyable. why not have a radio, charge ports, real heater and ac, heated more comfortable seat. Jump seat is a bad piece of plywood with a tiny worthless cushion. How about a gps based monitor screen that displays all deliveries for the day, instead of following a tiny map on diad and there directions you could more effectively see nearby deliveries, this would also allow to show when you are at a house doing an early next day and then return to same house for a regular delivery.....I know I am preaching to a choir that knows all this and hates my opinion, just my thoughts.