Am I loosing it?

[joeboodog]

I have only given my number to only a handful of select customers and never to any residential customers. Until UPS pays for my phone and makes multiple daily attempts part of delivery methods or I am instructed by the center to go back, NI and leave a notice.

 

[Geo926]

Should of just answered the first time she called back, said sorry I've already been to your place see you tomorrow.

 

[UpstateNYUPSer(Ret)]

Should of just answered the first time she called back, said sorry I've already been to your place see you tomorrow.

If he had no intention of reattempting delivery he would not have called her in the first place.

 

[Geo926]

No there is a difference between attempting and "re attempting", but thanks for chiming in.

 

[UpstateNYUPSer(Ret)]

No there is a difference between attempting and "re attempting", but thanks for chiming in.

The difference between the minimal level of service required and taking care of the customer.

 

[Jackburton]

The difference between the minimal level of service required and taking care of the customer.

ORION says hi. It's clear which way the company has gone in that respect.

 

[Geo926]

He already tried to take care of the customer by calling in the first place, which most will not even attempt.

 

[UpstateNYUPSer(Ret)]

He already tried to take care of the customer by calling in the first place, which most will not even attempt.

He called to either set up a meet point or to find out when she would be home to make a second attempt.

 

[toonertoo]

If I have a NDA medication shipment ...especially for a veteran....and there is no apt# on it, I will go ahead and call the number on the package just in case they really need it that day. Otherwise, I never call or give out my number to customers, it just causes problems.

On my carrier I can use 867 and my number does not show up. For emergency shipments only such as medication.

 

[Geo926]

He called to either set up a meet point or to find out when she would be home to make a second attempt.

How do you know that? He called because he tried to get into her apartment complex. Go back and read the original post.

 

[upsman68]

I have only given my number to only a handful of select customers and never to any residential customers. Until UPS pays for my phone and makes multiple daily attempts part of delivery methods or I am instructed by the center to go back, NI and leave a notice.

I had an OMS CLERK tell me since I have the UPS discount on my ATT phone plan they can call my cellphone anytime they want.

 

[oldngray]

I had an OMS CLERK tell me since I have the UPS discount on my ATT phone plan they can call my cellphone anytime they want.

 

[UpstateNYUPSer(Ret)]

How do you know that? He called because he tried to get into her apartment complex. Go back and read the original post.

If his only intent was to get in and not to try to schedule a meet or time to reattempt he never would have called her.

 

[upschuck]

If you decide to call a customer again use *67 when calling a customer it will block your number from showing up.

Never let a customer have your personal phone number, man. *67 before dialing.

I just learned something today. Thanks.

 

[UpstateNYUPSer(Ret)]

I just learned something today. Thanks.

If my caller ID says "unknown" or "blocked" I don't answer it.

 

[rod]

I've got a novel suggestion. Shut your phone off, don't return messages and deliver your route.

 

[sailfish]

If my caller ID says "unknown" or "blocked" I don't answer it.

If customers do the same I guess they're SOL on getting their delivery.

 

[tacken]

Why use your own phone? Never !!!

 

[UpstateNYUPSer(Ret)]

Why use your own phone? Never !!!

It is my choice if I want to use my personal cell phone to make my life easier.

 

[cosmo1]

He called to either set up a meet point or to find out when she would be home to make a second attempt.

If his only intent was to get in and not to try to schedule a meet or time to reattempt he never would have called her.

O. M. G!