That is not my recollection. I remember the self directed stuff going out with Oz at the end of '96 and being gone prior to the '97 strike. But it was more than 20 years ago and I am not claiming perfect recall, I can only go by my recollection.
Well, I can't fault your math on being 21 in 95 and 43 now, although I have no idea how I would have known prior to you telling me that you were only 21 in '95. Pardon me for asking a question.
It works in the sense that the company remains profitable year over year. As it stands it is not infinitely sustainable in that no matter how large the ecomerce revolution makes the small package delivery market, when UPS' share gets to 0, well in multiplication 0 X N still equals 0 no matter how big N is.
I agree, and this is a large part of why it is workable, in that we can make money, but it is not sustainable.
And yes, most drivers are trying to work in the best interests of the employer and give good suggestions on their dispatch.
There are some drivers however who do not give good input on their routes, and many who do not give good input all of the time. Just one example: In 2006 I was on a PAS deployment team doing 3 day training/trace rides with drivers getting PAS/EDD for the first time. Every evening after the rides, we would take a stack of suggestions from drivers about their trace and review them, make changes in the system in response, and then write up a description of what we did and place the form back in the drivers DIAD slot for the following morning. I remember spending a late night trying to fix a concern of a driver that one particular address range was not his work but kept getting back on his car, his note saying he wants it removed NOW!!!. I could not figure it out. The address range was geographically in the dead center of his route, and giving it to neighboring drivers would pull them out of their area by a mile or so. It made no sense to me, but what do I know I was just a visiting technology guy essentially. Anyway, turns out the address range really had only one address on it, it was a large apartment complex with one entry and one exit. The driver hated it, and he was a very vocal high seniority driver so the local management for years had just given in and given it to neighboring routes which had lower seniority drivers who did not complain about being pulled out of their area to do this guys dirty work. After many hours of researching all the variables I just wrote NO! on the form, put it back in the DIAD slot and went back to the hotel. I know teamsters here are fond of saying management at UPS eat their young, I assure you management are not the only ones with this tendency.