I've been here long enough to remember couriers killing routes. Most couriers put in the work. A swing could come onto a route and, try and cheat as he may, he couldn't produce the numbers the regular driver did. Once they got rid of the carrot on the stick SPH program, some people slowed down. And when the newer generation(Not all) got into the truck, SPH slowed to a crawl. Not only that but they were getting away with going slow. Some of us wondered if there was a huge lawsuit nobody knew about...sort of like the Domino's pizza were they had to stop guaranteeing a free pizza due to late delivery because the drivers were a danger on the road and the company had to pay out in court. Some say when the swings began coming in 1 to 2 hours early than the regular drivers and nothing was done about it. Bring back check rides because looking at a sheet of paper isn't going to tell the true story. Lazy couriers will create stops. Managers should be telling couriers to take splits if the work isn't there. I take 90 minute lunches if, the work isn't there. Guys know when they're stealing from the company and the couriers who have eyes see it as well.