MrFedEx
Engorged Member
Great point. Given the exceedingly poor service levels customers receive, this might be actionable. My wife recently ordered something vital P1, and it took 4 business days. This is the "New Normal", and if it's someone's meds, a passport, or financial documents it could really be a big problem. Fred doesn't care, because once the package is in the system, he has his revenue.Pay for Express Service, get Ground Service. Bait and Switch. Suprised they haven't been hit with lawsuits.
Another huge fail has been FedEx Office. Where I live, they frequently close unexpectedly, and/or modify their hours significantly without updating the website. Maybe you designated your "vital" package to be held at FXO, and they don't even open that day.
At UPS, they seem to be upping their game, offering improved tracking and delivery notification.
Are you now a moderator?? One of the reasons I don't get on here to counter your BS is that I am screened out constantly. Hmmm. Troll at the controls?MF said it was supposed to be announced in September of 2012 and had been claiming since 2009 that it was coming any minute now.
It was never much of a consideration until the explosion of ecommerce and it wasn't a serious consideration until later in 2019. It was announced in February of 2020.
He "knew what he was talking about" like my buddy does on our Vegas trips and he's at a dice table yelling "Here comes snake eyes" every roll for an hour and then it's rolled.