What do you exactly mean by rolling stops? Are these stops sheeted as Emergency Condition? No such number? missed? or is it no scan on the package at all?
If you ever work as a PM clerk, you will see at least 10 different ways that drivers “get out of” doing stops.
Anybody has been a driver for two or more years will know all of the tricks.
Some examples, but not all:
(1) EC
(2) Damaged
(3) NSN
(4) just completely roll it, and say, for example, No Adult for a signature package,
(5) building Needs Security Access,
(6) Need Apt or Need Ste when the Apt or Ste number is on the label, but not on the PAL label (and thus not in the DIAD), and
(7) No such street when the street is on Apple Maps and Google Maps.
In all cases, there is at least some little pebble of an excuse that the driver could magnify (and stand on as a defense) if the service failure were put under a microscope.
In the above listed cases, a driver with a conscience would have delivered the package.
There are more! Don’t ever underestimate the creativity of somebody who wants to get off work early.