I don't touch your stinking packages. I tell the customer that I'm sorry but I don't work for FedEx I work for some guy named Joe and can only pickup ground packages. If I take you express package It will be late and I FedEx will threaten my boss. I like to always educate customers that even though I'm in a FedEx Uniform, delivering FedEx packages, with FedEx equipment in a truck with FedEx branding that I don't work for FedEx. They just look at me confused.