I agree with most you said, maybe all, it's been awhile since I read it. Systems are developed to cover asses, my opinion, if there isn't one final person to field the responsibility.
My opinion, I've never seen a member of Fedex management take responsibility for a failure, there is always a report of some sort to pass the blame to another person.
I read
@Maui response to me and I accept his response, I do understand as well the intent and meaning of the metrics and the purpose.
It's all
View attachment 295733 initiated by those in position to cover their ineffective or failings at making correct decisions, it rolls downhill until you get frontline managers that couldn't tell you correct policy and are to ignorant to find it or to scared to tell an employee because it may affect their numbers, beyond just being scared and that reflects on the senior as well.
Sorry bro, I'm not an English major, I've enjoyed more Tecate today



(
@Old Man Jingles, you got yer mask on?) most likely to my detriment, in my own way I said what I wanted to ....I hope. I do love trapping however, You live up north? you can trap furry things up there.
My opinion as always.