How would you sheet a RTS delivery that asks for COD?
- Thread starter Scuderia
- Start date
slappyhappy
Well-Known Member
Pkg info then return
youllbefine
Well-Known Member
Go into pkg info and hit return
Indecisi0n
Well-Known Member
We were told to zero dollar it. It will ask for a reason which you put RTS.
UpstateNYUPSer(Ret)
Well-Known Member
It is a return to the shipper, not a delivery to the consignee.
You would scan the package, hit big arrow down, fill in the COD amount, hit return.
The COD amount will not show up in your COD reconciliation screen.
Z
ZQXC
Guest
The information about a package is more important than the package itself; you must be new.
Anytime that bar code is scanned, the COD amount must be entered (or a reason given for non-entry).
Overpaid Union Thug
Well-Known Member
What they said. Because you are telling the system that it is a return and COD doesn't apply. Entering a COD is not necessary and is a waste of time because you are returning the package back to the shipper and not delivering it to the original receiver who needed to pay for it.
brownmonster
Man of Great Wisdom
Wrong.
Overpaid Union Thug
Well-Known Member
It's right. If you have a problem with it then contact every on car/manager I've ever had and state your case.
It's logical if you think about it. The COD amount is irrelevant when being returned to the shipper because it is a return. Designating it is such nullifies the now irrelevant COD charges that do not need to be paid by the original receiver. They chose not to keep the package and so didn't have to pay for the package. My center has been doing it this way for as long as I can remember.
UpstateNYUPSer(Ret)
Well-Known Member
Wrong.
You need to put the COD amount in there because of the service code (72) of the package.
Sheeting it as a return will not add the COD amount to your total turn in.
Overpaid Union Thug
Well-Known Member
The service code is irrelevant at this point. Whether or not the COD amount is added to the total turn in is irrelevant at this point. The package is being returned to the sender and the service level (COD) is no longer relevant because money will not be collected. At this point we are no longer delivering a COD. The package is now a return. Not a COD. Hitting return indicates that. There is no need to enter a collection amount (even if it is 0) for a package that is no longer meant to receive a payment because the package is no longer a COD. It's pretty simple logic and I would imagine that's why my center has continued to have us sheet it that way for so many years without even one mention of it causing any problems. Flame me all you want but pushing a little red X isn't going to reverse logic or the fact that my center has been instructing us to sheet returned CODs this way for a very long time.
UpstateNYUPSer(Ret)
Well-Known Member
Entering the COD amount is the correct method.
Overpaid Union Thug
Well-Known Member
It's no longer a COD. Like I said earlier....call my center's management team, and any of the former, and express your opinion. If we were wrong I can assure you they would have put a stop to it a long time ago. It may be one of those things where either way is acceptable but I can assure you they chose our way because it is the logical way. And knowing my current supervisors I'd be willing to bet that they also chose our way because us not entering the COD amount ensures that a red flag doesn't come up somewhere and because designating that the package is a return (which it is at that point) doesn't either.
FilingBluesFL
Well-Known Member
Why didn't you call your supervisor and get the answer to this question?
rod
Retired 23 years
UpstateNYUPSer(Ret)
Well-Known Member
I would think that the red flag would come up when a package that was shipped and delivery attempted with a COD amount is returned without one.
Overpaid Union Thug
Well-Known Member
That's actually a good point because the answer isn't in the methods. Not any that I've read anyway. All I can go by is my local practice. And Logically speaking.....it's probably the better way.
Now thats' funny right there.
ManInBrown
Well-Known Member
First time I had one of these I had no clue how to sheet as well. Pkg Info-return to sender is what I believe it says from that screen
UpstateNYUPSer(Ret)
Well-Known Member
Logically the right way would be to sheet the package with the information that is on the label.
Does it make a difference? Probably not but your center is technically not sheeting COD returns correctly.
Does it make a difference? Probably not but your center is technically not sheeting COD returns correctly.
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