Vette, that is so true. But you have to understand that we actually made you 90 million dollars during that time.
See, you think we are just jackin our jaws for that minute. But mostly, we are answering questions that the customer has asked. Mostly about shipping a package. Now, at about 6 bucks, which is the cheapest thing we carry, that works out to be roughly 109,200,000 less your 10,374,000, which leaves us a profit of 98,826,000.
Now, see you looked at it as a loss, I see it as a gain. Almost $100 million bucks for one minute of customer help. Not a shabby return!
So just go back to crunching those numbers, let us have that one minute per driver to help our customers, and we all win.
Best regards from your pal
d