It’s shooting ourselves in the foot, reputation wise. I have customers who have given up trying to order anything becuase god help them if it ends up with the Post Office they can’t seem to find 70% of addresses on my route. Packages just get RTSed by the Post Office with no notice unless the shippers notify them.
Plus it’s supposed to go with UPS as far as the PO that serves the customer‘s mail carrier, but here in the Last Frontier the Surepost packages get tendered to USPS in Federal Way, WA. That’s one helluva ”last mile”.