During orientation the training sup told us, "I dunno what unloaders are made of, I mean they can have a bowling ball fall on their head and I ask them if they're ok and they're like, 'yeah man I'm good'."
When I first started on the floor I was being taught how to load feeders by the shift sup. After he stacked a half dozen boxes on top of one another I politely informed him he was creating a column and not a T....he said, "Oh yeah...guess I'm breaking my own rules.". After a pause he said, "Oh well I don't care I'm in a hurry" because his shift was ending. UPS training at its finest.
I also asked the same shift sup what happens if the bottom buckles [because the customers use 20 year old boxes that're falling apart and held together with packing tape] and the entire thing leans towards me. He shrugged and said, "Guess you better start building better walls." He then said build it as fast as possible, jam/crush a couple boxes into the ceiling and walls to hold it all in place, then start on another wall as quickly as possible. Sups love crushing boxes into the walls; holds everything together. 100% condoned by the company. He said, "If the customer wants it in one piece they better pack it good."
I was also directly ordered to put every single overweight and oblong irreg on the right side of the truck, which must be lots of fun for the driver. Although one or two times a sup told me to integrate irregs into walls which was fun with rolled up carpets and mattresses. I usually tried to put overweight large boxes on the left side as a cornerstone (to shift weight away from the right side) and "got away with it" a couple times before being yelled at.