Putting in My Letter of Intent

[FrigidFTSup]

LMFAO! I ran a route for a year that brought back twice that on an average day!

Yep, we don't do crap for air. It takes all of 5 minutes to load our plane. But this time of year a lot of that has to do with the cold.

 

[10 point]

I keep an eye on it and all guys are punching out when they get to the DIAD rack. I'm a big proponent of the don't work for free principle.

Our guys are allotted 3 minutes from return to building to punch out. Which isn't terribly difficult to do. We MIGHT do 130 air pieces a night. The air driver usually meets the package car drivers at their car and collects those along with high values and hazmats. Everything else gets handled by the local sorters.

Fuel off area?
So they have topost trip, park their own trucks or park them at the fuel isle upon rtb, turn in fuel receipts and log the gallons, give the turn in recovery pkgs to the clerk (who meets them where?...at the fuel isle?), sign off call tags, file high value consignee signed sheets, all in three min.

Not without drugs.

 

[cosmo1]

Fuel off area?
So they have to park their own trucks upon rtb, post trip, turn in fuel receipts and log the gallons, give the turn in recovery pkgs to the clerk (who meets them where?), sign off call tags, file high value consignee signed sheets, all in three min.

Not without drugs.

We were expected to do all that, plus fuel and unload airs all in six minutes.

I think I mentioned I didn't care.

 

[10 point]

We were expected to do all that, plus fuel and unload airs all in six minutes.

I think I mentioned I didn't care.

No one cares. Because it's unattainable.

If you do it correctly.

 

[FrigidFTSup]

Fuel off area?
So they have to park their own trucks upon rtb, post trip, turn in fuel receipts and log the gallons, give the turn in recovery pkgs to the clerk (who meets them where?), sign off call tags, file high value consignee signed sheets, all in three min.

Not without drugs.

Gas at the building, diesel in town.

They don't park their own vehicles, just back them in for unload. Local sort takes it from there. We don't require guys to hand in fuel receipts since they have fleet cards. Fuel logging is all on the DIAD and we pull it from DCS. Don't have to hand in recovery packages, local sort is trained to grab and sort what packages need to go where, call tags don't need to be signed off here, service cross is sufficient, and high value sheets get placed in a box in the office.

I'm not saying it's not that hard because I'm management and I'm looking out for my numbers. I'm saying it because we are so small that it actually isn't that hard. A lot of the things you mentioned most guys don't even deal with on a daily basis. A majority of our routes are rural. Guys might do a call tag or two out of town a day. Most of those guys have 4 or 5 pick up pieces if they even have any. And we get maybe 2 high values in the whole center a day. In town guys the routine gets a little more challenging because they're bringing back 500 pieces at a time. But even then, there isn't much that has to get done when they get back.

 

[10 point]

Therein lies the view of management's world and expectations.

To dream the impossible dream.

 

[10 point]

Gas at the building, diesel in town.

They don't park their own vehicles, just back them in for unload. Local sort takes it from there. We don't require guys to hand in fuel receipts since they have fleet cards. Fuel logging is all on the DIAD and we pull it from DCS. Don't have to hand in recovery packages, local sort is trained to grab and sort what packages need to go where, call tags don't need to be signed off here, service cross is sufficient, and high value sheets get placed in a box in the office.

I'm not saying it's not that hard because I'm management and I'm looking out for my numbers. I'm saying it because we are so small that it actually isn't that hard. A lot of the things you mentioned most guys don't even deal with on a daily basis. A majority of our routes are rural. Guys might do a call tag or two out of town a day. Most of those guys have 4 or 5 pick up pieces if they even have any. And we get maybe 2 high values in the whole center a day. In town guys the routine gets a little more challenging because they're bringing back 500 pieces at a time. But even then, there isn't much that has to get done when they get back.

There's no way hazmats are left on the truck with shippers certificate in the pouch. Seriously?
We all have fleet cards but the company requires the receipt, filed, and logging is required.

Your building has to be tiny to require the complete EOD task list to be done from rtb to punch in three min.

 

[FrigidFTSup]

There's no way hazmats are left on the truck with shippers certificate in the pouch. Seriously?
We all have fleet cards but the company requires the receipt, filed, and logging is required.

Your building has to be tiny to require the complete EOD task list to be done from rtb to punch in three min.

The amount of hazmats we see on a monthly basis for both pickup and delivery might equal 10. And almost all of those are sodastreams. When I was local sort sup I saw 3 hazmat send agains in 1 year.

We don't require receipts for guys. If it's on the fleet card, we trust them.

We are tiny. We'll do 30 routes off peak, 40 during peak. Daily volume off peak is about 7000 pieces for preload. About 1500 for local sort. The running joke is we're the building UPS forgot about.

 

[10 point]

Sounds like a good thing.
The running joke, that is.

Utopia ... if there ever was one at brown.

 

[FrigidFTSup]

Sounds like a good thing.
The running joke, that is.

Utopia ... if there ever was one at brown.

There's some real benefits to being small. Everybody knows each other and just wants to get the job done. Plus you get to interact with people on a more personal level.

Actually had a driver invite my fiancee and I to Thanksgiving dinner, since he knew I was from so far away. We already had plans to go to her parents who are close by. But it was pretty cool. We were actually joking that in any other center the supervisor probably would have thought it was going to be a mob hit.

 

[Catatonic]

Please enlighten me on why, more times than not, drivers have questions on issues (typically) pertaining to some procedural change passed down during a PCM and even the center manager doesn't know the answer.

Is it because they failed to read and comprehend the email from their superiors or because they didn't get the big picture of how this change works and why it's happening passed on to them with the email?

This happens a lot and often takes days to rectify.

That lack of control makes being in management less appealing to those looking in from the outside.

Prioritization and NIH with center manager

NIH - Not invented here
results is half-hearted efforts to understand why and how ... just execute

The center manager delegates that to someone else.
If needed, that person will ascertain the Why but always the How.

Procedure Documentation
As for the procedure documentation, including the E-mail and PCM ...
The procedure is developed and draft written by IE
The final procedure is the result of a Human Factors specialist developing the communication collateral after multiple reviews with the owners (IE).
IE is responsible for understanding how much the driver needs to know to execute.
I'm sure sometimes the IE person does not get it "just right" in that balancing of complexity and usable knowledge.
Other times, the driver's want to know details not necessary to properly execute the procedure.

 

[Catatonic]

Not really they pay me to kick them in the nuts for alot of money. It could be your mom I'm working for as long as their paying me fat duckees I don't give a Damm how dishonest they are, ain't my problem.
They're the ones who have to go home n look in their mirror n know their whole life at work is based on lies n dishonesty, I don't have to worry about it.
I could care less about UPS, all it is to me at this point is a job homeboy nothing less nothing more.

I too can play HOUSE NINJA MASTA lol

You know, that sounds similar to the same rationalizations that many mangement go through ... Hmmmm.

Once they make that first step in rationalization, this one is easy. It's the people above whose unrealistic goals and metrics that is the real "lies n dishonesty". I don't have to worry about it ... I'm just doing my job.

I imagine all UPS management after a while could not care less about UPS. They care about themselves and taking care of their families. Accumulate wealth and hang on for the ride.

Yowser ya certnly can! LOL

 

[10 point]

Prioritization and NIH with center manager

NIH - Not invented here
results is half-hearted efforts to understand why and how ... just execute

The center manager delegates that to someone else.
If needed, that person will ascertain the Why but always the How.

Procedure Documentation
As for the procedure documentation, including the E-mail and PCM ...
The procedure is developed and draft written by IE
The final procedure is the result of a Human Factors specialist developing the communication collateral after multiple reviews with the owners (IE).
IE is responsible for understanding how much the driver needs to know to execute.
I'm sure sometimes the IE person does not get it "just right" in that balancing of complexity and usable knowledge.
Other times, the driver's want to know details not necessary to properly execute the procedure.

Got multiple layers both directions up and down.

If the question is valid the answer should be swift and easy with all that brain power hovering around. Lol

 

[10 point]

There's some real benefits to being small. Everybody knows each other and just wants to get the job done. Plus you get to interact with people on a more personal level.

Actually had a driver invite my fiancee and I to Thanksgiving dinner, since he knew I was from so far away. We already had plans to go to her parents who are close by. But it was pretty cool. We were actually joking that in any other center the supervisor probably would have thought it was going to be a mob hit.

That shows trust and respect for each other on both sides.
What a hard balancing act that can be in today's "stock is God" and corporate greed (or just plain greed) mentality.

 

[timesup]

Bye

 

[oldandcrabby]

That shows trust and respect for each other on both sides.
What a hard balancing act that can be in today's "stock is God" and corporate greed (or just plain greed) mentality.

I wholeheartedly agree with you.

But he who did not know, yet committed things deserving of stripes, shall be beaten with few. For everyone to whom much is given, from him much will be required; to whom much has been committed, of him they will ask the more. Luke 12:48

 

[Whatbrownwontdoforyou]

Ya I heard they give some situations and want to know how you handle them among other things. Like two employees fighting and a belt breaking down than receiving a call from upper management all pretty much at the same time. So you need separate the employees first then answer the phone where you find out they want a report within the hour. So then you go back and send the two employees home to be dealt with tomorrow then delegate someone to make sure the belt gets fixed and go and do the report that is needed.

Don't worry about the mre mapp or interview they will take anyone willing to do the job.......here they are asking drivers with 3 months driving.....they are desperate for ft sups

 

[Catatonic]

Don't worry about the mre mapp or interview they will take anyone willing to do the job.......here they are asking drivers with 3 months driving.....they are desperate for ft sups

That is about right.
An HR friend said they were hiring friend/T Sups now that they wouldn't even hire as drivers ten years ago.

 

[IVE GOTTA PACKAGE 4U]

There's some real benefits to being small. Everybody knows each other and just wants to get the job done. Plus you get to interact with people on a more personal level.

Actually had a driver invite my fiancee and I to Thanksgiving dinner, since he knew I was from so far away. We already had plans to go to her parents who are close by. But it was pretty cool. We were actually joking that in any other center the supervisor probably would have thought it was going to be a mob hit.

He just wanted to sit next to @UPSClerkGirl

 

[10 point]

I wholeheartedly agree with you.

But he who did not know, yet committed things deserving of stripes, shall be beaten with few. For everyone to whom much is given, from him much will be required; to whom much has been committed, of him they will ask the more. Luke 12:48

That's a terrifying promise.
But a promise nonetheless.