Agreed, also want to note I'm not calling anyone here a liar, only that they only speak from what they've seen at their locations, you spend a little time reading this forum and you find out that situations at different centers can do a complete 180 from what you experience at your own.
Nobody really knows what UPS 'master plan' is for anyone. Because UPS doesn't have a plan, they seemingly make it up as they go on a case by case basis.