Maybe try properly training employees before throwing them out there on a FT route lol. The training at this place is so ridiculous. And managers are so short handed they can’t wait to make a new hire hate the job. RTD’s don’t even have a courier style class we’re sent to. They train us how to drive the trucks and once you get the CDL you’re thrown a LEO or powerpad having never used one and told to go do pickups & deliveries. There’s no training on how to actually DO THE JOB. Not even a computer training module in FLC to show you how to use one. How to do your time card. How to do a pickup or delivery. Nothing. No checkpoint quiz to see if you retained any knowledge. You’re expected to ask around and learn as you go. All this could be eliminated if a requirement to be an RTD was that you first had to be a courier. But nope. They promote handlers & hire off the street with no formal training on how to do the job lol. Give me a hotline to call in sick to, and a user friendly functioning Workday system and managers don’t need to be there.A manager in any business who doesn't care about his employees' performance is a loser. No exceptions. Who likes that kind of management? Idiots.
Exhibit A.
Lost my ID.
Forgot to clock in.
Forgot to clock out.
Had a wreck.
I forgot to renew my license.
Why is it a big deal I took a 30 minute personal phone call while on the clock?
It shouldn't matter how long it takes me as long as I get the job done.
I forgot to take my physical.
I lost my truck keys.
I don't know how to code my time card.
My phone died so I can't run my route because I can't use Road Warrior.
I forgot my start time.
I forgot when my day off is.
I forgot to bid some of my vacation but I'm going to take that week off anyway even though it's full.
I delivered to the wrong address.
I indirected a DSR/ASR.
I released a DSR/ASR.
My Econoline is out of service so I took a W700 from a route that has a bunch of bulk stops.
But couriers don't need to be babysat and the operation runs itself.