I had an experience with a delivery, and I am left unsure if the UPS driver is a thief or deserves employee of the month. I hope these forums, and the experience of doing the job hands on can help. I don't want to be the guy causing someone trouble over a good deed.
On to the details:
I'm expecting delivery of a vacuum. Around 5:50pm, the computer status lets us know the package was delivered and left on the porch. Funny thing, we're sitting by the porch, and no brown truck has been around. We look around the house, we check with the neighbors. Nothing, no package.
Ok, we call UPS who put us through to something called "Investigations". I immediately think something shady is going on and say I think my package is going to be stolen via the "We left it on the porch, we swear, who knows what happened to it" route.
They promise to have someone call me back within an hour. I get a call around 7:15pm , to tell me that "Yea, it was the only delivery on your street, we don't know what happened, but the driver already left, we'll call you back tomorrow." I tell the guy that I think his delivery guy is a thief.
If you don't work at UPS, you wouldn't have the faintest idea. Faintest idea of getting whooped like a dog everyday. You got the vacuum, you couldn't leave it at that. Instead you wanted to act like an idiot and come on here and rant and rave about it. Like really dude stuff happens get over it. At least you got it from that driver. He made the extra effort to get it to you, no matter what happened. You could of had a horrible driver who didn't care and got it the next day. That's the reality of it.
At 7:45pm, the vacuum is delivered by the driver in his personal car. Wife says he said "Sorry" and left. Guy from office calls back saying "He didn't want to leave the package in the rain, he went out of his way to get it to you, Sorry for the misunderstanding."
Per Google, its a 20-25 minute drive from that local UPS place to my place. Which means that my package had to be "found" pretty immediately after that 7:15pm call. Why was it marked delivered if the guy didn't want to leave it in the rain? I can tell you for certain the guy was never anywhere near my driveway around the time of the supposed "left it on your porch" delivery. The vacuum in question was one of those douchy $600 dyson ones, and it came in a box that made it obvious, so I figured it would be worth at least $100 at a pawn shop.
Is this a common mistake or guys covering their a** after I made some noise? Do I owe the guy an apology and a gift basket or was this a shady delivery?
Thanks for your replies!
