Here's an idea, if they don't want commercial stops sheeted as Ni or closed between 12 and 1 or after 5pm, have a first year computer student write into the program code so it is impossible?
When we sheet a stop as such,the DIAD prompts us to enter whether the stop is commercial or residential.
If we enter residential during these times, the DIAD should kick it back as not acceptable like on a note 4 DR location.
Instead the company spends countless hours trying to teach supervisors and drivers to jump through hoops, wasting an enormous amount of time and resources.
Make it dumby proof and you no longer have to worry about dummies.