Hell yah brother.
At one of my low volume everyday pickups the other day the woman there calls me and says "You'd better bring your cart in". "Okay, thanks for the heads up".
I get there and there's two cart loads of large Pelican cases, 45 lbs each. All of which were NDA to LA (the state). I load up one cart, and on my second load the owner of the cases was inside, and thanked me for the prompt service. I say of course, thanks for the business. He was blown away.
It just makes sense to me. I'm getting paid, and I just made extra money for the company and our center (indirectly). We need the volume. We provide a service, we can't forget that.
Cheers.