Well Champ....I never could access the calculator.....I did everything online. The only thing I did first was send in the estimate paperwork making sure it matched the calculator. Got my reply within 10 days and then completed the paperwork online and received my confirmation within 10 days that it was all good. Check showed up just like they said. Only problem I had was with my termination date and that got fixed.
No matter....because I knew who to talk to.....it's all in the works......