Just make sure you remind your customers what is slated to happen.. I have several larger customers who when told about it will go all UPS. Tell them Ground is going to take most Express packages, and half or more of your express drivers are losing their jobs(dano will say its voluntary resignation.. FedEx will offer you PT or go relocate somewhere else which will probably close soon also...not really voluntary when given such horrible choices) Sorry Ground, I wish it wasn't this way, I have commercial customers that have nothing nice to say about the service they "receive" and will have no problem switching to UPS.